Michael Hensch has a diverse background in account management, operations, and team leadership within prominent companies. Beginning as an Account Associate at Doner, Michael conducted market analysis for car ads, supporting sales strategies for Mazda dealers. Progressing to J. Walter Thompson Worldwide as an Assistant Account Executive, responsibilities included liaising between Domino's corporate and franchisees, analyzing market sales trends. At Google, Michael held various roles including Vendor Operations Manager, Social Support Lead, and Product Support Launch Program Manager, focusing on customer service optimization and operational management. Currently, as the Trust & Safety Team Lead at YouTube, Michael oversees a team responsible for content moderation and enforcement of community guidelines. Michael holds a degree in Organizational Studies from the University of Michigan, achieving a GPA of 3.7.
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