Stéphane De Bluts is a seasoned System Engineer with over 25 years of experience in the Contact Center and IVR domains, specializing in technologies from Avaya, Cisco, and Genesys. Currently a Telephony Engineer at Ypto, Stéphane previously held roles such as Senior Consultant Intelligent Workspace at NTT Ltd. and Expert System Engineer at Quentris (GDF SUEZ). Stéphane is certified in various systems, including Genesys, InIn, Cisco, and Avaya. Stéphane's career reflects a deep commitment to enhancing contact center infrastructure and business logic through a range of technical expertise.
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