Khaled Abdelhamid is a seasoned professional with extensive experience in customer support management. Currently serving as PRM Customer Support Manager at Z2Data since August 2016, Khaled oversees all customer-related activities and tasks. Prior to this role, Khaled held the position of Customer Support Leader at SiliconExpert Technologies from April 2008 to August 2016, where responsibilities included managing the support ticket system, ensuring timely issue resolution, and developing procedures for the support team. Khaled holds a Bachelor's Degree in Electrical Power Engineering, awarded between 2002 and 2007.
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