Irene Ang is a seasoned VP of Customer Success at ZA Tech, where they focus on expanding the company's presence in Malaysia and building insurance and commercial partnerships. With 15 years of managerial experience, including 11 years in Shared Service Centers within the financial industry, Irene has effectively implemented change management projects that drive process improvements and cost savings. Previous roles include Senior Client Manager at CIMB and Operations Manager at Dive Damai, showcasing expertise in both customer relations and operational management. Irene holds a Bachelor of Mass Communication and a Diploma in Mass Communication, further enhancing their professional capabilities.
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