Quan Gu is the Head of Operations at ZA Bank, Hong Kong's first virtual bank, where they have been since 2020. With 17 years of experience in the financial industry, Quan has held various roles, including Senior Manager of Underwriting Services and Operations Support at Pacific Credit Card Center, and Regional Head of Cards and Loans for Asia Pacific at HSBC. Quan is recognized for their critical thinking, creativity in problem-solving, and strong interpersonal skills, which have contributed to inspiring teams and managing transformational changes. Prior to their banking career, Quan served as the Quality Assurance Team Head at iUniverse, LLC.
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