Lionel Ritchie is a results-driven Senior Software Engineer at Zaapi, with 4 years of experience in building AI-powered applications, real-time systems, and scalable web platforms. Their skill set includes TypeScript, React, NestJS, and AWS, and they have a proven track record of delivering impactful products. At Zaapi, Lionel leads the development of innovative features such as a graph-based automation flow builder and an advanced AI Support Agent. They previously contributed to projects at BINUS University, where they developed web-based systems to streamline operations and improve user experiences. Lionel holds a Bachelor’s degree in Computer Science from Universitas Bina Nusantara, graduating with summa cum laude honors.
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