John Mason is an accomplished professional with extensive experience in the financial services sector, currently serving as Senior Vice President of Customer Innovations at Zafin since February 2012, where responsibilities include business consultancy and solutions for pricing, billing, and customer loyalty management across various banking sectors. Previously, John held the position of Global Head of eCommerce IT at HSBC Global Asset Management, overseeing eCommerce strategies and operational management on a global scale. Additionally, John served as Global Head MMA for CIBM eCommerce at HSBC, managing annual operating plans and project KPIs in the financial technology domain. Earlier, John worked as a Project Architect for HSBCnet, focusing on the design and development of internet portal projects. John holds a Bachelor of Engineering degree in Software Engineering and AI from The University of Sheffield.
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