Zain is a leading telecommunications operator across the Middle East and Africa providing mobile voice and data services to over 48.5 million customers as of 31 March 2021.

Telecommunications

Zain

Zain's headquarters in Kuwait City, Kuwait

Bader Nasser Al-Kharafi

Javier Garcia Cuadrado

Abdul Ghaffar Setareh

Nawal H. Bourisli

Ossama Matta

Mohammed Almarshed

Andrew Arowojolu

Nawal Bou-Risli

Philipe Hanna

Malek Hammoud

Jennifer Suleiman

Firas Oggar

Emre Gurkan

Malik M. Marafie

Andrew Hanna

Abdulaziz Al-Deghaither

Duncan Howard

Eaman Al Roudhan

Kamil Hilali

Atif Said Rashid Al Siyabi

Abdulrahman Mohammad Ibrahim Al Asfour

Nasser Bin Suleiman Al-Harthy

Aladdin Baitfadhil

Yousef Khaled Al-Abdulrazzaq

Zaki Hilal Saud Al Busaidi

Talal Said Al Mamari

Osamah Othman Alfuraih

This department handles inquiries and issues related to customer service, providing assistance to customers and ensuring their satisfaction.

Customer Support

This department focuses on driving revenue through the sale of products and services to customers.

Sales Department

The Leadership Team at Zain is responsible for setting the strategic direction and vision for the company across its diverse markets in the Middle East and Africa. Comprising senior executives from various functional areas, the team collaborates to drive innovation, ensure regulatory compliance, promote sustainability, and enhance customer experience, while also focusing on growth and digital transformation initiatives that align with the company's mission to deliver exceptional telecommunications services to over 48.5 million customers.

Leadership Team

This department oversees the strategic direction and operational management of the organization.

Executive Leadership

This department focuses on managing relationships with key and VIP clients to ensure their needs are met and satisfaction is maintained.

Account Management

This department oversees governance and strategic direction through the contributions of its board members.

Board Management

Zain

Org chart

Board & advisors

Teams

Customer Support

Sales Department

Leadership Team

Executive Leadership

Account Management

Board Management

Offices

Zain

Org chart

Board & advisors

Teams

Customer Support

Sales Department

Leadership Team

Executive Leadership

Account Management

Board Management

Offices

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