ZainCash was founded on the premise that basic payment services must be accessible, helpful, and easy, and so it was licensed in 2016 under the Central Bank of Iraq to offer electronic financial services.

Through its innovative mobile wallet and expanding digital ecosystem, ZainCash enables individuals, businesses, government entities, and non-profit organizations to send, receive, and manage money securely and efficiently. Since its launch, ZainCash has facilitated billions of dinars in transactions, driving financial inclusion and supporting the growth of Iraq’s digital economy.

ZainCash is building a unique ecosystem of products and services that led to awarding it the “Telecom Lead Innovation” in 2019 and nominated for “The Best Mobile Innovation supporting Emergency” by the GSMA in 2020/21. ZainCash was ranked as a top Fintech company by Forbes Magazine in 2023 & 2024 & 2025.

FinTech

Payments

Telecommunications

ZainCash

Yazen Altimimi

Ahmad Smadi

Omar K Ibrahim

This department is responsible for managing customer inquiries, providing support, and ensuring customer satisfaction.

Customer Care

This department focuses on facilitating and managing the onboarding processes for new employees.

Onboarding Operations

This department oversees and optimizes the organization's operational processes to ensure efficiency and effectiveness.

Operations Management

This department ensures adherence to anti-money laundering regulations and oversees quality control and risk management in financial transactions.

AML Compliance

This department manages and maintains the network infrastructure and security operations to ensure reliable and secure connectivity.

Network Operations

This department focuses on maintaining and improving product quality through systematic testing and oversight.

ZainCash

Org chart

Teams

Customer Care

Onboarding Operations

Operations Management

AML Compliance

Network Operations

Quality Assurance

Offices

ZainCash

Org chart

Teams

Customer Care

Onboarding Operations

Operations Management

AML Compliance

Network Operations

Quality Assurance

Offices

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