Abdul Hamid is an experienced professional currently serving as the Education Performance and Analytics Manager at Zalando SE since May 2022, where data-informed strategies enhance partner education and engagement. Previously, Abdul held roles such as Partner Education Manager and Business/Process Excellence Manager at Zalando, focusing on optimizing the Partner Education Platform and improving onboarding processes. Prior to Zalando, Abdul worked at Amazon Logistics as an Interim Program Manager and a Process Control Specialist, leading process standardization initiatives and enhancing operational efficiency. Abdul's earlier experience includes project management and service quality optimization at iDE, along with various consulting and translation projects. Abdul holds a Master of Business Administration from the University of Leipzig, an International Development Studies certification from the University of Oslo, and a Bachelor of Social Science from the University of Dhaka.
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