Anna Stamps

Anna Stamps is a seasoned professional in the field of delivery solutions and operational management, currently serving as the Delivery Solutions Manager at Zalando since January 2019, where responsibilities include managing customer delivery and return flows, improving customer satisfaction through KPI management, and enhancing the delivery experience. Previous roles at Zalando include Manager Transport Development, Sr Operational Success Manager, and Partner Success Manager, focusing on operational performance for strategic brands, customer relationship management, and continuous improvement. Anna's early career includes positions such as Junior Marketplace Success Manager and mathematics tutor, along with sales management at Global Watch Straps. Educational qualifications comprise a Master's degree in Transport and Supply Chain Management from Vrije Universiteit Amsterdam, alongside a Bachelor's degree in Business Administration from the same institution and an exchange in Business Administration at Humboldt-Universität zu Berlin.