Davide C.

Davide C. has extensive experience in quality and training management, currently serving as the Training and Quality Manager for Platform Onboarding at Zalando. Previously, they held multiple roles at Zalando, including Quality Manager for Partner Care, where they improved the knowledge database and ensured high partner satisfaction through effective training programs. Davide also worked at Booking.com as an International Customer Care Representative and interim Team Leader, focusing on complaints management and team development. Prior experience includes serving as a librarian in Toskana, Italy, overseeing library operations and user support.