Jack Murray is a Senior UX Content Designer at Zalando, where they co-design products for over 50 million customers across 25 European markets. Previously, Jack served as a UX Writer at Surfshark, establishing content design practices and conducting user research. Their experience also includes management roles at Starbucks and GoodLife Fitness, where they honed skills in customer experience and team leadership. In addition to their design work, Jack teaches English and offers communications consulting, drawing on a background that includes consulting for high-profile clients in Lithuania. Jack's educational background includes studies in Economics at Western University and a TEFL certification from the International TEFL Academy.
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