Jörg Koenig

Head Of Service And Workflow Platform at Zalando

Jörg Koenig is an experienced IT leader currently serving as the Head of Service and Workflow Platform at Zalando since January 2013, where responsibilities include overseeing the ServiceNow-based employee user portal and enhancing operational efficiency. Prior to this role, Jörg held the position of Head of IT Workplace Operations & Services at Zalando, managing a team of 85 international professionals to provide robust IT infrastructure across various sites in Europe. Jörg's career also includes serving as Head of Internal IT & Infrastructure at VZ Netzwerke Ltd., where management of internal IT operations was a key focus, and as IT Director at C. Bechstein Pianofortefabrik AG, leading the IT department of a renowned piano manufacturer. Jörg began the career as a Senior IT-Systemadministrator at IDEEA Messe- und Dekorationsbau GmbH, ensuring the smooth operation of critical IT systems and developing network expansion strategies.

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