Nikhil Kumar

Nikhil Kumar currently serves as Lead CRM and Business Excellence at Zalando, focusing on enhancing CRM strategies within the Partner Platform Business since February 2021. Prior to this role, Nikhil held various positions at N26, including Head of Operational Excellence and Team Lead for Process Excellence & Partner Integration, as well as Growth Strategy & Expansion Manager at Zalando SE. Nikhil's earlier experience includes roles such as Senior Business Improvement Manager at E.ON and Management Consultant at E.ON Inhouse Consulting GmbH, alongside an engineering officer position at Indian Oil Corp Limited. Nikhil's educational background includes an M.B.A. in International Management from ESB Business School, a Global Management Program from SPJIMR SP Jain Institute of Management & Research, and an Engineer's Degree in Electronics & Instrumentation Engineering from the National Institute of Technology Rourkela.