Marcus Teo is an experienced revenue management professional, currently serving as the Associate Revenue Manager at ZALORA Group since November 2020. In this role, Marcus oversees the Customer Lifecycle Management strategy, driving improvements in customer engagement and lifetime value, while directing Cashback Performance plans to enhance business revenue and loyalty. Prior to ZALORA, Marcus worked as a Senior Revenue Executive, contributing to regional cashback strategies at Zilingo, and gained initial operational experience as an Operations Associate and Intern at Zilingo and NTUC Link, respectively. Marcus holds a Bachelor of Business Management degree with a focus on Operations Management and Marketing from Singapore Management University.
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