Raph Layug is a seasoned product manager with extensive experience in overseeing product discovery and optimizing user experiences across various sectors. Currently serving as a Senior Product Manager at ZALORA Group, Raph leads initiatives related to search, browse, and personalization, and is focused on developing advanced conversational shopping features. Previous roles include managing product strategies at SAVii, enhancing loan application processes and user experiences, and transitioning Zennya's services towards medical offerings. Raph has a proven track record in executing product development, improving customer engagement, and driving operational efficiencies across multiple organizations, supported by a Bachelor of Science degree in Service Engineering Management from Mapúa University.
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