Jaykay Heart

Jaykay Heart has a diverse work experience spanning over different companies and roles. Jaykay started their career as a Credit Analyst Intern at HDFC Bank in 2007. Jaykay then transitioned to RAKBANK, where they held multiple positions including Phone Banking Officer, Assistant Team Leader in the Contact Center, and eventually, Team Leader in Process & Controls. In 2020, they joined Zand as a Business Analyst and Operations Strategy specialist. Most recently, in 2022, they became an Author at Invincible Publishers. Jaykay's experience includes managing teams, meeting sales targets, providing superior customer service, financial analysis, fraud control monitoring, and credit analysis.

Jaykay Heart has a diverse educational background. From 2005 to 2008, they attended Garden City University, where they obtained a Bachelor of Business Administration (BBA) degree with a focus on International Business. In 2009, they pursued a Post Graduation in Business Management with a specialization in Banking from The University of Bolton, completing it in 2011.

In terms of further education, Jaykay Heart pursued a Diploma of Education in Positive Psychiatry and Mental Health from the University of Sydney and a Diploma of Education in Medical Neuroscience from Duke University, although the specific years of enrollment are not provided.

They also studied Schizophrenia and Treatment at Wesleyan University and Psychological First Aid at The Johns Hopkins University, but the details regarding degree completion are unknown.

Jaykay Heart is currently pursuing a Master of Science (MS) in Psychology at Singhania University, with an expected completion date in 2023. Additionally, they are planning to pursue a Doctor of Philosophy (PhD) in Clinical Psychology at NIILM University, starting in 2023 and finishing in 2026.

In terms of certifications, Jaykay Heart has obtained various professional qualifications. They completed the AI in Fintech Essential Training and SEO for Social Media courses from LinkedIn in July 2020 and June 2020, respectively. They have also completed the Anti Money Laundering (Advanced) certification as well as certifications in Emotional Intelligence, New Banking Products Development, and Performance Coaching from the Emirates Institute for Banking and Financial Studies (EIBFS), although the specific completion dates are not provided. Jaykay Heart has also pursued additional training in Credit Analysis from the New York Institute of Finance and Forex and Operations Management from the University of Wisconsin-Eau Claire, although specific completion dates are not mentioned for these programs.