Avinash Kumar has extensive experience in technical support roles, most recently serving as a Senior Technical Support Engineer at Twilio from February 2022 to April 2025, specializing in Twilio Cloud communication platforms and assisting customers with API and SMTP setup. Prior roles include Technical Support Specialist at Avighna Softech, Senior Customer Support Engineer at SurveySparrow, and Technical Support Engineer at Techmart Live, where Avinash handled customer inquiries and technical issues. Additionally, experience as a Subject Matter Expert at Teleperformance India involved resolving technical problems related to Microsoft products. Avinash holds a Bachelor's degree in Travel & Tourism from Indira Gandhi National Open University.
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