Katie Redderson-Lear is a backend engineer at Zapier, where responsibilities include providing technical support to developers and overseeing app submissions to ensure quality standards. Prior experience includes roles as a customer success and technical support manager at Enplug, Inc., where Katie interfaced with various departments, documented issues, and trained new hires. Additional roles include customer service leadership at ParkMe, translation proofreading for an academic project, and various support and research positions. Katie holds a Bachelor’s Degree in Chinese and Linguistics from UCLA and has additional educational experience from National Chengchi University.
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