Lindsay Smith

Lindsay Smith is an experienced professional in customer success and support, currently serving as a Senior Manager at Zapier since January 2015, overseeing teams to enhance user experience and develop staff skills. Previous roles at Zapier include Manager of Customer Success and Premier Support Manager, focused on user assistance and team consistency. Lindsay has also contributed as a speaker at the European Women in Technology conference, addressing self-doubt in professional settings, and held positions at Create.net, Logic Design, Safe Child Charity, and the Cambridge Film Festival, showcasing a diverse background in SaaS, project management, and media production. Lindsay holds a BA (Hons) in Film and Television Production from Anglia Ruskin University.