ZAPP SL is a software development company specialised in Enterprise Service Management (ESM), incident management, cybersecurity, and system integration. Since its creation, ZAPP has been supporting public and private organisations in their digital transformation by delivering powerful, intuitive, and highly adaptable solutions aligned with real business processes.

At ZAPP, we believe that technology only makes sense when it simplifies human work and enhances collective performance.

ZAPP is the publisher of several innovative professional solutions:

* Ecaldima, a full-featured ITSM / ESM / BPM platform that automates workflows, centralises requests, manages assets, and connects teams in a seamless, customisable, and integrated environment.

* IVV, a vehicle visual inspection app, designed for insurance companies, rental agencies, and fleet managers. It allows users to record, document, and share vehicle conditions with photos, reports, and digital signatures in real time.

* FichaPop, a time tracking and attendance app (web and mobile) designed to provide a simple, fast, and legally compliant experience for modern businesses.

ZAPP is also a certified Freshworks integrator, helping clients deploy and customise Freshservice, Freshdesk, and other Freshworks solutions to match their operational needs.

With a strong technical background and a culture of innovation, ZAPP stands out for its ability to connect complex environments, simplify architectures, and deliver modular tools that grow with its clients.

Headquartered in Spain and active internationally, ZAPP places reliability, security, and efficiency at the heart of its mission — building a human, sustainable, and intelligent digital future.

ZAPP SL – Transforming service management into business intelligence.

ZAPP SL

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ZAPP SL

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