Daniel M. is an experienced IT professional currently serving as the IT/TechOps Team Lead at Zappi since March 2020, focusing on team leadership and IT service delivery aligned with business goals. Previously, Daniel held various roles, including a TechOps Support Analyst at Zappi and a Client Services Consultant at Hamptons International, where exceptional customer service and relationship management were prioritized. Daniel has experience in the hospitality industry as a Bartender, and in telecommunications as a Customer Service Representative at Optus. Additionally, Daniel founded Xeno Designs and Manufactures, specializing in unmanned aerial vehicles. Academic qualifications include a Bachelor’s Degree in Engineering and a Bachelor's in Civil and Structural Drafting from Edith Cowan University and Central Institute of Technology, respectively.
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