Mayank Sharma is currently the Head of Customer Success and Onboarding at Datapel Systems, where they lead the post-sales customer journey in the APAC region. With over 7 years of experience in customer success and a strong background in SaaS, Mayank has developed scalable onboarding frameworks and training programs that enhance customer satisfaction and retention. Previously, Mayank held roles at Z Energy NZ and ACS Lawyers, contributing to customer service excellence and IT support. Mayank holds a Bachelor’s degree in English Language and Literature from Delhi University and a Graduate diploma in Data Modeling/Warehousing from Wintec.
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