Karla Wright

Order Operations Specialist (disconnect)

Karla Wright is an experienced Order Operations Specialist at Zayo Group, specializing in the validation and management of disconnect service orders across a variety of products. With a background as a Service Delivery Project Manager at Zayo Group and previous roles in billing analysis and directory listing management at companies such as PGi, Neustar, Inc., and Level 3 Communications, Karla has developed expertise in customer interaction, project coordination, and service optimization. Prior experience at Verizon includes leadership in order management and quality assurance, showcasing a long-standing commitment to customer satisfaction and operational efficiency. Karla holds a degree from the University of Phoenix.

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