Simon Millichip

Simon Millichip is a seasoned professional in customer support and operations with extensive experience in leadership roles across various technology companies. Currently serving as Vice President of Customer Care at ZayZoon since December 2023, Simon has previously held significant positions such as Director of Customer Support at Ada and Clio, and Senior Manager of Customer Operations at Hootsuite. Simon's earlier career includes leadership in customer support and success teams at ACL and customer support management positions at Sage, where responsibilities included managing Sage 300 ERP customer support. Simon holds a BEng in Offshore Engineering from Newcastle University and is a certified support manager from Service Strategies.