Boon Hee Loo has extensive experience in customer service, technical support, and project management within the technology sector. They worked at Dell from 2005 to 2011 in various roles, including International Product Support and Product Senior Advisor, where they provided technical guidance and led product marketing initiatives. Currently, as Senior Manager Customer Support at Zebra Technologies, they manage a large team and oversee strategic policies to enhance customer service operations. Boon Hee also serves as a Technical Program Manager at Dell Technologies, focusing on product development and cross-functional team collaboration. They hold a BIT in Computer Science from the University of Southern Queensland and an Advanced Diploma of Computer Studies from Informatics College.
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