Mario Kropp is a Senior Customer Success Manager focusing on the DACH region at Zebra Technologies. From 2010 to 2016, Mario served as a Service Manager and Solution Design Engineer at Ingram Micro, where they improved customer service processes and managed internal operations. Prior roles included Regional Service Manager positions at HTC, overseeing various European sectors, and leading the European aftersales team at MyGuide [Deutschland] GmbH. Mario also contributed as Headagent at TheBEECompany, supporting management with KPI information and enhancing customer procedures for greater efficiency.
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