Melissa Thompson has extensive experience in retail management and learning and development, with a career spanning from 2005 to the present. Notable roles include Senior Learning and Knowledge Specialist at Zebra Technologies and Store General Manager at Luxottica, where Melissa significantly contributed to team training, operational efficiency, and customer experience improvements. Recognized with awards such as the "Luxottica Characteristic Award" and "Grassroots Manager of the Year" at Lindt & Sprüngli, Melissa's expertise encompasses project coordination, training content creation, stakeholder engagement, and change management across various retail and service sectors. With a strong educational foundation from The Community College of Baltimore County, Melissa continues to drive impactful learning solutions and operational success.
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