William Wu

William Wu is an experienced professional with a robust background in customer onboarding and experience management within the medical software industry. Currently serving as Customer Onboarding Manager at Zedmed Medical Software Solutions since July 2025, William has previously held roles as Customer Experience Manager at Cotiviti and Customer Success Manager at Genie Solutions, where skills in training, business communication, and effective onboarding were honed. With a solid foundation in software support and internal network administration as a Support Officer, William's early career included data entry work at Security Mail. William's educational credentials include an MBA from Swinburne University of Technology, User Experience Design from General Assembly, and dual degrees in Business Management and Commerce from The University of Queensland.