Michael Retta

Michael Retta is a certified massage therapist with extensive experience, currently working at Zeel since December 2018, where over 500 therapeutic massage sessions have been delivered, achieving a 95% client satisfaction rating and increasing client retention by 40%. Prior experience includes a role as a payment processing specialist at Wells Fargo from June 2003 to December 2015, where over 35,000 payments were processed weekly with a 95% accuracy rate and significant improvements in operational efficiency. Additionally, Michael served as a mechanical engineer and vehicle procurement specialist at the Department of Transport from October 1992 to June 2002, successfully managing vehicle procurement operations and achieving notable cost reductions. Michael's education includes a Bachelor's degree in Mechanical Engineering from Addis Ababa University and multiple bootcamps in data analytics and data science.