Katrina Ryan

Katrina Ryan has extensive experience in customer success and event management across various industries. At the Data & Marketing Association, Katrina served as Director of Membership Customer Success, effectively managing a $7.2M portfolio and leading a team to achieve 100% Gross Revenue Retention. In the role of VP of Customer Success at WorkFusion, Katrina achieved notable metrics, including 117% Net Revenue Retention and was recognized with President’s Club honors in 2023. Previous roles include management positions at the Carolina Hurricanes, where Katrina oversaw over 600 events annually, increasing sales significantly, and worked in sales and client services at Citrix and other organizations. Katrina holds an MBA and a Master of Sports Administration from Ohio University, along with a Bachelor’s degree from Colby-Sawyer College.