Joyce Plat has a diverse background in customer service and management, with experience at Schiphol Group as an Interim Duty Manager and Deputy Duty Manager in the Customer Contact Centre. Responsibilities included overseeing service levels, operational leadership, and strategic contributions. Joyce has also served as a Customer Contact Centre agent, providing customer support through various channels, and has held a Management Assistant position involving administrative tasks. Currently, Joyce is a Customer Service Representative in e-Commerce at Zeeman textielSupers. Educational qualifications include VWO from Christelijk Lyceum, a Directiesecretaresse degree from Instituut Schoevers, and various certifications in social media, leadership, and practical management.
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