Mark Redley

Mark Redley is the Shared Service Delivery Director at Zellis, where they apply their extensive expertise in operational excellence and strategic leadership. Previously, Mark held key roles including Head of Operations at PayPlan and STAKE YOUR CLAIM LIMITED, where they significantly improved operational performance and drove business transformation. With a Master’s degree in Senior Leadership and Business from De Montfort University, Mark is recognized for their pragmatic approach to change management and customer experience optimization. Their ability to lead high-performing teams has consistently resulted in measurable business outcomes.