Anna Chyla is a seasoned product management professional with extensive experience across various companies, currently serving as a Senior Product Manager at ZEN.COM since April 2024. At ZEN.COM, Anna focuses on enhancing customer onboarding and verification journeys, utilizing a data-driven approach to optimize customer experiences. Previously, Anna worked as Product Manager and Lead Product Owner at Shell Energy Retail GmbH / Octopus Energy Germany Operations GmbH, leading mobile and web applications and achieving significant improvements in customer satisfaction and time-to-market. Earlier career experience includes roles at Novomatic Technologies Poland, where Anna oversaw product development and successfully delivered over 25 products, and coordination of international productions at Cracow Opera. Anna holds a Master of Arts degree from Uniwersytet Jagiellonski.
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