James Perkins has extensive experience in IT support and customer service, specializing in onboarding and authentication issues. Currently part of the Microsoft Educate Team at ZEN3 since July 2020, James has also been with Experis since January 2016, focusing on modern onboarding processes, including ADFS, migration, and hybrid setups. Previous roles include Tier 3 Support Engineer for the Identity Team at Society Consulting and Support Engineer Tier 1 at Intermedia. James contributed as a Service Transition Manager at Sonata Software, aiding customers in transitioning to Office 365, and held a leadership position as Office 365 Tier III Team Lead at Volt Technical Resources. Early experience includes a Help Desk/Network Administration Assistant role at Cascade Windows. James holds an AAS/AA degree in Liberal Arts and Computer Information Systems from Blue Mountain Community College.
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