Michael Coates is currently the Head of Business Development at Zenarate, where they lead efforts to transform customer-facing teams through innovative AI solutions. Previously, they served as the Director of Global Partner Sales at NICE inContact and as a Senior VP at Ternio, among other roles. In their early career, Michael developed their skills in sales and channel management at inContact and has held various leadership positions aimed at driving revenue and business strategy. They are dedicated to fostering strong partnerships and utilizing cutting-edge technology to drive performance and improvement.
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