Jade Bastow is currently the Customer Hub Lead at Zenith Vehicles, a position they have held since 2023. Previously, they served as a Customer Service Team Manager at Thomas Cook from 2003 to 2013 and worked as a Commercial Product Manager at Hermes from 2015 to 2019. Jade also contributed as the Customer Experience & Service Lead at Hallmark UK & Ireland from 2021 to 2022. They earned a BTEC National Diploma in Travel and Tourism from Craven College between 2001 and 2003.
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