Mike Ly is an experienced Director of Global Support currently at Zenlayer, where they focus on optimizing systems and ensuring customer satisfaction. Previously, they were the Director of Support at VPLS from 2008 to 2020, starting as a NOC Technician and progressing to a management role overseeing the Help Desk Support team. Before VPLS, Mike owned and operated an internet café, Pc Zone, for nine years. They hold a degree in Computer Science from California State University-Northridge.
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