Tom Hedgecoth

Tom Hedgecoth is an accomplished professional in the field of client services and CRM strategy, currently serving as Senior Director of Client Services at Zennify since September 2025. As the founder of The Hedgecoth Group, Tom offers advisory services aimed at building actionable strategies for Salesforce partners and addressing performance gaps in utility consulting. Previous roles include VP of Salesforce Innovation at Egen, where Tom led global delivery for Salesforce practice, and Partner at Aleysian, overseeing consulting operations and technology implementations. With extensive experience at companies like Atrium and Appirio, Tom has consistently focused on integrating advanced data, analytics, and AI solutions to drive business growth, enhance client interactions, and streamline internal processes.