Dwayne Borras is a seasoned information technology professional with extensive experience in technical support and service delivery. Currently serving as a Senior Information Technology Specialist at Zeno Group since December 2023, Dwayne previously held the position of Senior Service Delivery Specialist at Edelman from April 2017 to January 2024, where responsibilities included managing computer operations and troubleshooting for end users. Prior to that role, Dwayne provided tech support for Apple from June 2013 to April 2017, delivering award-winning product assistance. Earlier experience includes serving as Regional IT Technician and IT Tech at TecFac Business Services Group and Transwestern, specializing in PC and Mac troubleshooting and helpdesk support. Dwayne holds a degree in Computer Information Systems, Information Technology, and Business from Bradley University, completed between 1993 and 1995.
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