Zenoss
Thomas L. has a diverse work experience spanning over several years. Thomas started their career in 2008 as an Automated Logistics Specialist in the US Army, where they were responsible for managing warehouse functions and maintaining equipment records. In 2019, they joined Impelos as a Senior Operations Engineer for a brief period. Shortly after that, they moved to Red River, where they worked as a Technical Service Engineer II. In this role, they handled calls, alerts, and escalations from the Level 1 operations team, followed troubleshooting SOPs, and acted as a point of contact for user incidents. Currently, Thomas L. is working at Zenoss as a Sr. Customer Support Engineer.
Thomas L. attended Full Sail University but did not complete a degree or pursue a specific field of study.
Zenoss
Provides management software for physical, virtual and cloud-based IT infrastructures. Its commercial customers include WebMD, LinkedIn and Deutsche Bank.