Danielle A. is an experienced consultant and technical support professional with a background in cybersecurity and computer networks. Currently serving as an LMS & M365 Consultant at Zensai since December 2022, Danielle focuses on enhancing human potential through Microsoft 365 and Teams integration. Prior roles include Chief Human Success Officer and Technical Support Engineer at Zensai, where effective communication and customer relationship management were key responsibilities. Danielle's experience also includes working as a Consultation Agent at Geek Squad, providing extensive hardware and software support, and training at Microsoft Software and Systems Academy, which equipped Danielle with advanced technical skills. Previous tenure with the United States Department of the Navy featured roles as a Windows Host Analyst and Network Operations Analyst, demonstrating analytical expertise and operational coordination. Danielle is pursuing a Bachelor's degree in Cybersecurity and Computer Networks at the University of Maryland Global Campus, expected to graduate in January 2024.
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