Caleb M. is currently the Director of Service Delivery at Zensar Technologies, where they oversee the delivery of voice services and act as the primary management contact for clients and stakeholders. Previously, they served as a Telecommunications Officer for The World Bank, leading an IP Telephony project that installed 80,000 endpoints across 180 countries. Caleb has held various roles in network design, consulting, and training, including positions at Presidio and General Datatech, where they provided critical technical support and training in voice technologies. They hold a BS in Information Systems with a focus on Networking and Computer Science from Kaplan University, graduating summa cum laude.
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