Marc Phillips is an accomplished IT professional with extensive experience in service management and project oversight. Since March 2018, Marc has served as ITSM/Cross Functional Service Delivery Manager at Zensar Technologies, where responsibilities include managing process teams, chairing Continuous Service Improvement strategy meetings, and implementing key ITIL processes in a ServiceNow environment. Prior to this role, Marc was an IT Project Manager at Xtreme Auto Solutions, directing E-commerce startup projects, and previously held positions at Extreme Iron Pro Gym, Philips Electronics, and CompuCom, where Marc honed skills in change management, incident management, and client advocacy. Educational background includes coursework in Electronics Engineering and Business from ITT Technical Institute and Invalid9380, respectively.
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