Letícia Temp

Letícia Temp has a diverse work experience history. In 2008, they worked as an Exchange Student at Rotary International. From 2012 to 2014, they held leadership roles at F5 Junior Consultoria Internacional, serving as President and Director of People Management. During this time, they were involved in strategic planning, representing the organization, and analyzing the quality of consulting services.

In 2014, Letícia had a short-term internship at Master Top, where they focused on franchise opportunities and import processes.

From 2017 to 2018, they worked as a Sales Account Executive at XLabs Security, responsible for prospecting and closing contracts, conducting technical sales, and managing the sales pipeline.

From 2017 to 2021, they worked at ZENVIA in various roles, including Support Analyst, Business Analyst, Senior Account Executive, and most recently, as a Product Owner. In these positions, they were involved in requirements gathering, market analysis, and user research. Letícia also managed backlogs, delivered on roadmaps, and facilitated functional planning. Additionally, they handled communication with internal teams and clients, analyzed product metrics, and worked on various projects, such as the integration with Salesforce.

Throughout their career, Letícia has developed expertise in CPaaS and SaaS, with a focus on messaging, communication platforms, and security software. Letícia also has experience in customer billing and payment methods, interface and configuration management, customized configurations, and generating standard and custom reports.

Overall, Letícia Temp has demonstrated their ability to excel in roles related to product management, sales, business analysis, and leadership.

Letícia Temp's education history is as follows:

Letícia Temp completed a Product Analytics course at Cursos PM3 in the year 2022.

In 2021, Letícia Temp participated in a Product Management course at Cursos PM3.

From 2020 to 2022, Letícia Temp pursued Project Management studies at PUC Minas.

In 2015 and 2016, Letícia Temp took part in an International Exchange College program in Chinese language studies at Shenzhen University.

Between 2017 and 2019, Letícia Temp studied Language Interpretation and Translation at Estácio.

From 2011 to 2014, Letícia Temp completed a Bachelor's degree in International Relations and Affairs at Universidade Federal de Santa Maria.

In addition to these academic achievements, Letícia Temp has obtained several certifications. In 2023, Letícia received certifications in "UX Acessível - Projetando Interfaces Inclusivas" from Alura, "ProdutividadeInteligente" from Escola Conquer, and "SAP Implementation" from ZENVIA.

In 2020, Letícia Temp obtained a Mastership in Sales | Saas Sales Method from Winning by Design.

Letícia Temp also holds certifications such as "International Trade for Translators and Interpreters" and "Culture-specific elements in scientific, professional and official translation", both obtained in 2017 from ProZ.com.

Additionally, Letícia Temp received a certificate of attendance as an interpreter (Mandarin/Portuguese) from the Polícia Federal in 2017.

Other certifications obtained by Letícia Temp include "Eneagrama aplicado" from Instituto Eneagrama (IE) in 2016 and "HSK 4 (汉语水平考试 - Chinese Proficiency Test)" from Hanban - Ministry of Education of the People's Republic of China also in 2016.

Lastly, Letícia Temp completed the certification course "Estratégias e Táticas de Negociação Internacional" in 2013 from Federação das Indústrias do Estado do Rio Grande do Sul - FIERGS.