Zenzero
Matthew Sims is an experienced IT professional currently serving as a Service Desk Technician at Zenzero since March 2021. Previously, Matthew worked as a Help Desk Engineer at OnIT Services Ltd from July 2015 to March 2021, with responsibilities including answering calls, configuring computers, and providing onsite support to clients. Matthew possesses knowledge in various technologies and systems such as Atera, Bomgar, Draytek, SonicWall, Office 365, StorageCraft ShadowProtect/Image Manager, and Windows 10. Matthew holds a Higher National Diploma (HND) in Information Technology from Amersham and Wycombe College, obtained between 2010 and 2015, and completed education at Chiltern Hills Academy from 2005 to 2010.