Matthew Sims

Service Desk Technician at Zenzero

Matthew Sims is an experienced IT professional currently serving as a Service Desk Technician at Zenzero since March 2021. Previously, Matthew worked as a Help Desk Engineer at OnIT Services Ltd from July 2015 to March 2021, with responsibilities including answering calls, configuring computers, and providing onsite support to clients. Matthew possesses knowledge in various technologies and systems such as Atera, Bomgar, Draytek, SonicWall, Office 365, StorageCraft ShadowProtect/Image Manager, and Windows 10. Matthew holds a Higher National Diploma (HND) in Information Technology from Amersham and Wycombe College, obtained between 2010 and 2015, and completed education at Chiltern Hills Academy from 2005 to 2010.

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Bolton, United Kingdom

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Zenzero

We believe successful businesses are underpinned by quality IT infrastructure. We use proven technologies to design IT solutions tailored to meet the needs of our individual clients and support their organisations in the bid to operate as efficiently as possible. We help them to achieve maximum value for money by making the most of their financial and human resources through smart investment in technology.