Joe Brown has a diverse background in customer operations and management within the financial services and automotive sectors. Starting at Volkswagen Financial Services (UK) in various roles, including Customer Service Advisor and Risk Control Analyst, Joe progressed to leadership positions as Central Sales Development Manager and New Business Team Leader. From April 2022 to March 2023, Joe served as Account Manager at Connect Auto before taking on the role of Head of Customer Operations at Personal Group, where responsibilities included leading a customer-centric team and enhancing operational efficiency. Currently, Joe holds the position of Director of Operations at Zero Deposit, continuing to leverage expertise in driving exceptional customer service and operational excellence.
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