Zero Variance
Carlos Vargas has extensive experience in the field of account management, currently serving as an Account Executive at Zero Variance since August 2007. Previous roles at the same company include Associate Account Executive, Onsite Account Support, and Quality Analyst. Prior to this, Carlos worked as a Teacher Assistant in Social Research and Discourse Analysis at Universidad Nacional de Cuyo from March 2003 to December 2004. Carlos holds a Bachelor's Degree in Social Communication from Universidad Nacional de Cuyo (2001-2005) and is currently pursuing a Master's Degree, along with an Associated Master Degree in Communication and Business Administration at Institut d’Études Politiques since 2006.
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Zero Variance
Founded in 2002, Zero Variance’s recognizable client list ranges from midsize businesses to Fortune 100 companies. Zero Variance (www.zerovariance.com) is a premium PCI certified, Customer Experience and Business Intelligence provider. Working with some of the world’s most recognizable brands, they operate facilities in five countries supporting 25 languages. They provide actionable business intelligence for consumer interaction channels monitoring voice, chat, email, and social media.