Zero Variance
Levi Garza is an experienced professional with a background in quality analysis and customer service. Currently serving as a Quality Analyst at Zero Variance since October 2012, Levi has cultivated expertise in quality assurance processes. Prior experience includes a role as a Customer Service Representative at Collective Solution, LLC from July 2011 to July 2012, and as a Teacher Assistant at MountView Academy from January 2010 to June 2011. Levi holds a Bachelor's degree in Marketing from Universidad Privada San Pedro, obtained between 2010 and 2014, and a high school diploma from Great Commission Academy, completed in 2010.
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Zero Variance
Founded in 2002, Zero Variance’s recognizable client list ranges from midsize businesses to Fortune 100 companies. Zero Variance (www.zerovariance.com) is a premium PCI certified, Customer Experience and Business Intelligence provider. Working with some of the world’s most recognizable brands, they operate facilities in five countries supporting 25 languages. They provide actionable business intelligence for consumer interaction channels monitoring voice, chat, email, and social media.